While we would love to carry everything possible, some items are too low demand or too bulky to maintain large quantities in our warehouse. The Toucan Cove focuses currently carries major brands such as Pokémon, Re-Ment, Bandai, Good Smile Company, and more.

We hope to expand product selection soon!

We're always happy to hear from the community and stock something if I think there is enough demand for it. While we can't carry everything, if there's something specific you want, feel free to reach out and ask!

In rare cases, we may order something specific just for you as a special one-off pre-order.

Certainly! Check out our current collection of items available for pre-order!

International shipping is paid for by the customer, including the cost of duties, tariffs, additional shipping fees at entry, taxes, or any other type of payment or fee imposed by the carrier, port, or local authority.

For additional information about international shipping, please see our shipping policy.

Items purchased from The Toucan Cove are either wrapped in bubble wrap or HexaFill recycled paper filling, ensuring your product is protected at all points of delivery. Void space is filled with excess packing materials or additional quantities of HexaFill. Additionally, the package is wrapped in clear tape to provide support and structure to the box. Always be careful when cutting open a package to avoid damaging the product.

For international packages, we may additionally add cardboard bracing or extra bubble wrap for padding on long-haul trips.

As always, please refer to our full refund policy, shipping policy, and subscription policy for the most up-to-date and complete information.

As a general rule, items that are new and still factory sealed are eligible for a return up to 7 days after the date of delivery. Keep in mind there are a few items that cannot be returned, including but not limited to:

• unsealed or opened items
• items purchased as a pre-order
• items purchased on discount or sale
• items purchased as part of a bundle

If you need to begin the return process, please do so via the self-help return function located in your account page. You may also reach out to toucan@thetoucancove.com with any questions or concerns at any time!

If you're interested in writing for The Toucan Cove, please see our page on submitting a request for publication.